Pre-Sales Services:
Needs Confirmation: Dedicated account managers with over 10 years of experience and a professional technical team provide exclusive service to develop your product solution.
Drawing Realization: CAD drawings are provided to detail product dimensions, ensuring accuracy and preventing errors.
Detail Showcase: Videos and photos showcase the materials and craftsmanship of each component, giving you a clear understanding of product quality. Order On-purchases Services:
Production Updates: We send weekly photos to keep you informed of your order's production progress.
Logistics Arrangements: We manage logistics, offering door-to-door delivery, port dispatch, or shipment to any specified location.
Insurance Service: Every shipment we arrange is insured, guaranteeing the safety and integrity of your goods during transit. After-Sales Services:
12-Month Warranty: We provide a free 12-month warranty. For any product quality issues within this period, we ship replacement parts via air freight within 48 hours at our expense.
Post-Warranty Support: For product spare parts that are beyond the warranty period, we only charge the cost price.
Comprehensive Installation Guides: A full set of installation manuals, wiring instructions, and real-life installation videos enable hassle-free self-installation.
Global Installation Team: Our overseas installation teams, with over 15 years of experience, offer professional industrial door installation services worldwide.
